Terms & Conditions

This Website is owned and operated by Perfect Features LLC. Access to and use of perfectfeaturesfilm.com (“Website”) and the products and services available (“Services”) are subject to the following terms, conditions and notices (“Terms of Service”). By visiting our site and purchasing merchandise from us, you agree to be bound by these Terms of Service.

Products and Services

These products are available exclusively online through this website. We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to limit the sales of our products to any person, or refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Pricing and Availability

Whilst we try to ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Prices and descriptions of products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. There may be limited quantities and they are subject to return or exchange according to our Return Policy.

In short:  Prices and availability are subject to change, without notice, at our discretion.

Terms of Sale

By placing an order, you are purchasing a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to purchase items from perfectfeaturesfilm.com you must be over 18 years of age and possess a valid credit or debit card. If your order is accepted we will inform you by email. When placing an order, you certify that all details you provide are current, true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.


Upon receiving your order, you will be invited to check out using paypal. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Return Policy, Refunds and Exchanges

To be eligible for a return, your item must be in its original packaging and in the same condition that you received it.

We cannot offer refunds for downloadable products, or any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days. Shipping costs are non-refundable.

We can only replace items if they are defective or damaged on arrival. If you need an exchange for the same item, or if you have any questions regarding returns and refunds, please email us at support@perfectfeaturesfilm.com.

Property and Content Copyright

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without express written permission by us. The intellectual property rights in all content (including photographic images) made available to you on or through this Website remains the property of Perfect Features LLC and are protected by copyright laws and treaties around the world. All such rights are reserved by Perfect Features LLC. You may only store, print or display the content supplied for personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprise.

In short:  The copyright for all content and merchandise featured on this site belongs to Perfect Features LLC.

Third Parties

This Website may contain links to other websites which are not operated by Perfect Features. Perfect Features accepts no responsibility for them or for any loss or damage that may arise from your use of them. Once you are redirected from our store’s website to a third-party website, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.

Comments and Feedback

If, at our request, you send specific submissions (for example auctions or contest entries) or, without a request, send creative ideas, suggestions, proposals, or other materials, whether by email, postal mail, or otherwise (‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence or to pay compensation.

We may monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. We take no responsibility for any comments you post.


You may not use our products for any illegal or unauthorized purpose. You may not misuse this Website; transmit a virus or other malware which is malicious, technologically harmful or could affect the performance or operation of the Service. You may not hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; or send any unsolicited advertising or promotional material. We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer due to your use of this Website. You agree to indemnify and hold harmless Perfect Features and affiliates from any and all third party claims, liability, damages and/or costs arising from your use of this Website.

Changes to Terms and Conditions

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Questions about the Terms of Service can be sent to info@perfectfeaturesfilm.com.

Last updated: 14 February 2015